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Warranty & FAQ’s

FAQs

Got Questions? We’ve Got Answers.

Find quick answers about our engine cores, machine shop services, used parts, warranties, returns, and shop policies.

No. We specialize strictly in automotive machine shop services and core sales. We do not diagnose vehicles, rebuild complete lower blocks, or pull parts from cars. All cylinder heads and parts must be completely removed from the vehicle before bringing them to our shop. (If you need installation or mechanic work, we highly recommend reaching out to our trusted partners at Franco’s Transmissions and PowerUp Engines).

No. We sell used engine and transmission cores strictly as non-running foundations for you to rebuild. Because we purchase our inventory in bulk from salvage yards and local suppliers, we do not have vehicle history, running condition, or mileage information.

Yes, though our primary focus is engine cores. We occasionally stock complete transmission cores that come attached to the engines we purchase. We sell these as complete rebuildable units only (we do not sell individual transmission hard parts). We are also happy to buy transmission cores from suppliers who are dropping off engine loads.

No. We specialize 100% in engines. We only sell complete engine cores, cylinder heads, and internal/external engine hard parts.

We are located at 2100 W Broadway Rd, Phoenix, AZ, 85041. Our business hours are: Monday-Friday 8am-5pm, Saturday 8am-1pm.

We accept cash and all major credit and debit cards, Zelle, and checks. Please note that as a strict shop policy, any approved returns are issued as Yard/Store Credit only. No cash refunds are given.

Yes, if you place a deposit over the phone! Because tearing down engines takes time, a phone deposit guarantees our guys will have your part waiting for you. Otherwise, come on down to the yard and we will pull it for you on a first-come, first-served basis while you wait.

30+
Years of experience

Honest answers, dependable parts, and 30 years of experience you can trust

Warranty & Shop Policies

Our Commitment to Quality

At Franco’s Core, we stand behind the quality of our inventory and the precision of our machine work. Our goal is simple: keep you building with dependable parts, honest policies, and workmanship you can trust.

Universal Policies

General warranty, return, receipt, payment, and liability terms that apply to all products and services.

Used Engines & Core Parts

Policies covering used engine cores, hard parts, inspections, condition, and exchange eligibility.

Machined Cylinder Heads

Warranty terms covering machining quality, valve-job workmanship, installation requirements, and damage exclusions.

Shop Liability

Terms covering hidden defects, cleaning and evaluation fees, unclaimed parts, and limits on shop responsibility.